If you use Stripe to collect online registration payments through MileSplit, you can access your connected Stripe account to review available payment and deposit information.
Access your Stripe account
- Log in to your MileSplit account.
- Open the registration management area.
- Find your connected Stripe account.
- Select the available option to manage or view the Stripe account.
- Follow the Stripe prompt to access your dashboard.
What you can review
Your Stripe dashboard may provide information about:
- Registration payments
- Transactions
- Deposits or payouts
- Stripe account information
- Other available payment activity
The information displayed in Stripe is associated with your connected Stripe account.
If you manage multiple meets
Check the payment details carefully when reviewing activity for multiple meets.
Use the available transaction information to identify the payments associated with the meet you are reviewing.
If you cannot access your Stripe dashboard
First, confirm that you are signed in to the MileSplit account connected to the Stripe account.
If you still cannot access it, contact MileSplit Support and include:
- Your MileSplit account email
- Meet name, if applicable
- Meet link
- Description of what happens when you try to access Stripe
- Any error message shown
Do not send passwords, full bank account numbers, or full payment card information to MileSplit Support.